Terms and Conditions
These Terms and Conditions govern your access to and use of the FairGo Casino platform, including account features, games, promotions and payment services. They explain the rules that apply when you register, play or otherwise use our services, and set out the relationship between FairGo Casino and its users. Please read them before creating an account or depositing funds. By using the platform, you agree to follow these terms and any additional conditions shown for particular games, payment options or promotions. If you do not agree, do not use the services.
Account Responsibilities
Keep your account details accurate and up to date. You are responsible for activity carried out through your account and for keeping your password and login information secure. Do not share access with another person or allow anyone else to use your account.
One account is permitted per person, household and IP address. Creating or using multiple accounts may lead to account restrictions, bonus removal or other action under these terms. Contact support if you believe your account has been accessed without permission or if your account details need to be corrected.
Eligibility
You must be at least 18 years old to register or use the platform. You must also be legally permitted to access online gambling services in your location. Availability may vary by country or region, and some locations are restricted. You are responsible for checking and following the laws that apply to you.
We may request identity, address or payment verification before processing a withdrawal. This may include a valid photo ID, proof of address and information relating to payment cards used for deposits. Account access or withdrawals may be limited until requested verification is completed.
Acceptable Use
Use the platform for personal entertainment and in accordance with these terms. Do not use the services for unlawful activity, provide false registration details, interfere with the platform or attempt to gain unauthorised access to accounts, games or systems.
Do not use a VPN or other method to conceal your location to access a restricted service or claim a promotion that is not available to you. We may restrict or close accounts where use of the platform breaches these terms. Any action concerning account funds or winnings will be handled in accordance with the applicable terms and conditions.
Bonuses and Promotions
Promotions are subject to the offer-specific terms displayed when they are made available. These may set eligibility rules, promo codes, minimum deposits, wagering requirements, maximum bet limits, expiry conditions and maximum cashout amounts. Read those conditions before opting in or making a qualifying deposit.
Unless an offer states otherwise, bonus funds and promotional rewards are not cash and may have to meet wagering requirements before withdrawal. Game contribution can vary, and some games may not count towards wagering. We may remove a bonus or restrict promotional access where the offer terms have not been followed or an account is ineligible.
Deposits and Withdrawals
Use payment methods available in the cashier and make deposits only from a payment method you are authorised to use. Minimums, maximums, processing times and fees depend on the selected method and the limits shown for the transaction. Keep your payment details current and provide any requested verification information.
Withdrawal requests are subject to account verification, applicable transaction limits and the terms of the selected payment method. Available withdrawal methods, minimum amounts, maximum amounts, fees and processing estimates are displayed in the cashier. A withdrawal may not be processed until required verification is complete.
Disputes
If you have a concern about your account, a transaction, a game or the application of these terms, contact customer support and provide the relevant account and transaction details. We will consider the information provided and respond through the available support channel. Keep copies of relevant messages and payment records while the matter is being addressed.
These terms do not prevent you from exercising any rights that cannot be excluded under applicable law. Any dispute will be handled subject to the laws and requirements that apply to the services and the user’s location.
Updates to These Terms
We may update these terms from time to time. The revised version will be published on the platform with its effective date. Continued use of the services after an update takes effect means you accept the revised terms. If you do not accept a change, stop using the platform and contact support about your account.